Case study: 1000 Friends of Oregon
Re-building the team & creating a direction forward.
CHALLENGE
When Joyner Group was engaged, the organization was in a state of turmoil. In spite of a collective passion about the organization’s mission, the splintered relations between key leaders were undermining the potential of the organization. Much of the turmoil stemmed from a lack of understanding of roles and responsibilities.
The situation had escalated to a disruptive point. There was enormous friction which threatened
fundraising, strategic planning, and other critical measures to grow.
RESULTS
Aided by the clarity and alignment our engagement engendered, the organization has doubled its assets under management. Through our guidance, the organization now has a five-year strategic plan that has
catalyzed their growth. As a result of our hands-on leadership coaching, leaders are clear on expectations and the roles they should serve in. Board and staff members alike feel empowered to bring their expertise and passion to their work. And through our facilitation of deciding on a new board governance structure, board and staff committees have clear charters and are functioning effectively.
METHODOLOGY & APPROACH
We had work to do — and we needed to do it quickly. We knew the situation called for a lot of listening, very candid feedback, and some “tough love.”
To accelerate our work, we engaged in a “paired coaching” approach, which rapidly uncovered “hot spot” issues and quickly led to working solutions. Additionally, we conducted small leadership team sessions using our “breakthrough conversations” methodology, a methodology that’s rooted in clear ground rules to ensure respectful exchanges and productive outcomes. Our process was fast-paced, hard-hitting, and led to tangible and immediate business results.
TOOLS & PROCESSES
We have a number of proven tools and processes that we’ve honed over the years. But we’re also highly adaptive, as no two business situations are ever the same. The combination of our experience and ability to iterate lead to better answers in a faster time frame. Below are the tools that we used for the 1000 Friends of Oregon project.
When Joyner Group was engaged, the organization was in a state of turmoil. In spite of a collective passion about the organization’s mission, the splintered relations between key leaders were undermining the potential of the organization. Much of the turmoil stemmed from a lack of understanding of roles and responsibilities.
The situation had escalated to a disruptive point. There was enormous friction which threatened
fundraising, strategic planning, and other critical measures to grow.
RESULTS
Aided by the clarity and alignment our engagement engendered, the organization has doubled its assets under management. Through our guidance, the organization now has a five-year strategic plan that has
catalyzed their growth. As a result of our hands-on leadership coaching, leaders are clear on expectations and the roles they should serve in. Board and staff members alike feel empowered to bring their expertise and passion to their work. And through our facilitation of deciding on a new board governance structure, board and staff committees have clear charters and are functioning effectively.
METHODOLOGY & APPROACH
We had work to do — and we needed to do it quickly. We knew the situation called for a lot of listening, very candid feedback, and some “tough love.”
To accelerate our work, we engaged in a “paired coaching” approach, which rapidly uncovered “hot spot” issues and quickly led to working solutions. Additionally, we conducted small leadership team sessions using our “breakthrough conversations” methodology, a methodology that’s rooted in clear ground rules to ensure respectful exchanges and productive outcomes. Our process was fast-paced, hard-hitting, and led to tangible and immediate business results.
TOOLS & PROCESSES
We have a number of proven tools and processes that we’ve honed over the years. But we’re also highly adaptive, as no two business situations are ever the same. The combination of our experience and ability to iterate lead to better answers in a faster time frame. Below are the tools that we used for the 1000 Friends of Oregon project.
- Stakeholder Interviews
- “Paired Coaching” Individual Sessions
- Small Team Intensive Sessions
- Large Team Facilitated Workshops
- Research
- Comprehensive Reports with Recommendations